Logging RT username in Apache access_log

Mon, 08 Aug 2011 17:34:18 +0000

RT has its own internal accounting & tracking system for logging activity, but I was interested in even more granular stuff, like seeing who looked at which tickets. I figured it wouldn’t be that hard to log this in Apache. Well, I was kind of right, in that it wasn’t “hard,” but it took me a long time to find the right place to do it. I did finally get it though.

Migrating RT from mysql to postgresql.

Thu, 06 Aug 2009 17:21:42 +0000

So I wanted to move our old RT 3.6 system to a new VM running a clean CentOS 5.3 x86 install and RT 3.8. I got RT installed but the 3.6 system was running on MySQL, which sucks (still), and I wanted to move it to Postgres, which rules (more and more each day). So Googling for “migrate rt from mysql to postgresql” brought me here. I tried the procedure listed there but it wasn’t quite working for me. my2pg.pl and mysql2postgresql.perl both caused segfaults when I tried to run them. I realized I was on my own, and it wasn’t really that bad.

Rt on Evan Hoffman

Logging RT username in Apache access_log

Migrating RT from mysql to postgresql.